Charity Directory: Quick Help & Verification Guide

Last Updated: November, 2025

Welcome!
This friendly guide is for anyone from a registered charity who wants to understand how the Pet Care Hubs Charity Directory works, how to verify your listing, and what the benefits are. We’re here to help connect pet lovers with trusted animal charities in their own cities — and your organization plays a big part in that.


What Is Pet Care Hubs?
We’re a digital media platform (not a charity) that helps pet owners discover local, nonprofit animal organizations they can trust. Each city has its own Charity Directory with charities specific to that area. We don’t list businesses, individuals, or unregistered groups — only verified, legally registered animal charities.


Who Can Be Listed?

  • You must be a legally registered nonprofit charity.

  • You must actively serve the city you’re listed in.

  • Listings are free and remain visible long-term unless we find serious issues or inactivity.


How Are Listings Added?
We manually curate every charity entry. You can:

  • Recommend your charity (or someone else’s) via our suggestion form

  • Fill out a verification form if you’re already listed


Charity Categories (Used in Our Directory):

  • Animal Rescue: Hands-on rescue, rehabilitation, rehoming (usually with shelters or foster networks)

  • Animal Welfare: Public education, spay/neuter programs, community outreach

  • Animal Rights: Campaigning for legal or ethical protections for animals

  • Veterinary Clinic: Nonprofit vet services (fixed or mobile)

  • Local Shelter: City-run or municipally funded animal shelters

  • Guide Dogs & Service Animals: Training and placing support dogs for disabilities

  • Wildlife & Conservation: Wildlife rescue, protection, or habitat work

Each listing includes one or more of these category tags.


Before You Verify Your Charity

  • Have your PCH Charity ID handy (visible on your public listing or requestable via email)

  • Only authorized representatives can submit the verification form (trustee, staff, or coordinator)

Filling Out the Verification Form – What to Expect:

  1. Your Contact Info: Private – used only for verification. Not shown publicly.

  2. Your Public Info: This is what people see on your listing (e.g. address, services, categories).

  3. Accepts In-Kind Donations: Do you welcome physical goods like food, blankets, etc.? (Yes/No)

  4. Seeking Volunteers: Can people help you as a volunteer right now? (Yes/No)

  5. Animal Adoptions: Do you rehome animals? (Yes/No)

  6. Events or Campaigns: Got any? We may spotlight your work!

  7. Metrics Opt-In: Choose to receive a monthly engagement report — opt out anytime.

  8. Join the Partner Retention Network: Automatically included when verified. Get:

    • Quarterly check-ins to keep info fresh

    • Broadcast and spotlight opportunities

    • Access to community collabs

    • Extra visibility with our audience


Keeping Your Info Up-to-Date

  • Let us know if anything changes — via the “Report a Mistake” form on your listing

  • We also check in every 6 months to help you keep info current


What Happens After You Submit the Form?
We’ll review your submission within 5–10 business days. If all looks good:

  • We’ll update your listing

  • We’ll apply your ✔ Verified badge

  • You’ll get a confirmation by email


Can I Opt Out Later?
Yes! You can:

  • Unsubscribe from monthly metrics reports

  • Leave the Partner Retention Network

  • Or withdraw your verification entirely (your listing stays live, just without the Verified badge)

Just email: support@petcarehubs.com


Need Help or Have Questions?
Reach out to us at: support@petcarehubs.com
We’re here to support the important work you do.

Thank you for being part of the Pet Care Hubs community! 🐾

Charity Directory: Quick Help & Verification Guide

Last Updated: November, 2025