A trusted place for local
animal care.
A trusted place
for local animal care.
Support responsibly, with trusted information at your fingertips.
And find the help you need with confidence.
Support responsibly, with trusted information at your fingertips. And find the help you need with confidence.
OUR PROCESS
OUR PROCESS
A gentle, transparent verification process
We keep things clear, calm, and community-focused, so charities always know what we look for, how we check information, and what happens next.
Discover
We begin by reviewing the organisation’s public information and any details they share with us. It’s a simple first step where we learn who they are, what they do, and how they support their community.
Discover
We begin by reviewing the organisation’s public information and any details they share with us. It’s a simple first step where we learn who they are, what they do, and how they support their community.
Discover
We begin by reviewing the organisation’s public information and any details they share with us. It’s a simple first step where we learn who they are, what they do, and how they support their community.
Review
Mission, services, contact details, activity level, and clarity of information are all reviewed. Our goal is to ensure the organisation is active and accessible.
Review
Mission, services, contact details, activity level, and clarity of information are all reviewed. Our goal is to ensure the organisation is active and accessible.
Review
Mission, services, contact details, activity level, and clarity of information are all reviewed. Our goal is to ensure the organisation is active and accessible.
Verify
Here, we confirm the details: registration numbers (if applicable), website or social links, and accuracy of the information provided.
Verify
Here, we confirm the details: registration numbers (if applicable), website or social links, and accuracy of the information provided.
Verify
Here, we confirm the details: registration numbers (if applicable), website or social links, and accuracy of the information provided.
Approve
Once everything is clear and consistent, the organisation becomes part of the directory. We create or update their listing so pet owners can understand their work quickly and easily.
Approve
Once everything is clear and consistent, the organisation becomes part of the directory. We create or update their listing so pet owners can understand their work quickly and easily.
Approve
Once everything is clear and consistent, the organisation becomes part of the directory. We create or update their listing so pet owners can understand their work quickly and easily.
Support
Verification isn’t the end, we stay available for updates, corrections, or added details. As organisations grow or change, we help keep their listing accurate, warm, and welcoming to the community.
Support
Verification isn’t the end, we stay available for updates, corrections, or added details. As organisations grow or change, we help keep their listing accurate, warm, and welcoming to the community.
Support
Verification isn’t the end, we stay available for updates, corrections, or added details. As organisations grow or change, we help keep their listing accurate, warm, and welcoming to the community.
FAQs
Have questions?
Here are some quick answers to the most common questions about our services, pricing, and how we work
What does “verified” mean for an organisation?
Verification means the organisation has shared clear, up-to-date information about who they are, what they do, and how they support their community. It’s a simple trust signal — not an endorsement or audit — designed to help pet owners make informed decisions.
How long does the verification process take?
Most verifications are completed within a few days. It’s a calm, lightweight review where we check accuracy, clarity, and activity. If we need anything additional, we’ll reach out directly.
Is there a cost to be included in the directory?
No. The directory is free for charities, non-profits, and community groups. Our goal is to make local animal care easier to find, not harder.
What information do you check?
We look at mission clarity, contact details, activity level, services offered, registration numbers (if applicable), and whether the organisation is reachable through the information provided. Everything is kept simple and transparent.
Do organisations need to provide documents?
Only if something needs clarification. Most verifications are completed using public information and the details shared in the application form.
Can charities update their listing later?
Yes — anytime. We encourage organisations to keep their details fresh so the community always sees the most accurate information.
What if a charity no longer meets the criteria?
If we receive updated information or notice major inaccuracies, we’ll work with the organisation to correct them. In rare cases, a listing may be paused until details are confirmed again.
FAQs
Have questions?
Here are some quick answers to the most common questions about our services, pricing, and how we work
What does “verified” mean for an organisation?
Verification means the organisation has shared clear, up-to-date information about who they are, what they do, and how they support their community. It’s a simple trust signal — not an endorsement or audit — designed to help pet owners make informed decisions.
How long does the verification process take?
Most verifications are completed within a few days. It’s a calm, lightweight review where we check accuracy, clarity, and activity. If we need anything additional, we’ll reach out directly.
Is there a cost to be included in the directory?
No. The directory is free for charities, non-profits, and community groups. Our goal is to make local animal care easier to find, not harder.
What information do you check?
We look at mission clarity, contact details, activity level, services offered, registration numbers (if applicable), and whether the organisation is reachable through the information provided. Everything is kept simple and transparent.
Do organisations need to provide documents?
Only if something needs clarification. Most verifications are completed using public information and the details shared in the application form.
Can charities update their listing later?
Yes — anytime. We encourage organisations to keep their details fresh so the community always sees the most accurate information.
What if a charity no longer meets the criteria?
If we receive updated information or notice major inaccuracies, we’ll work with the organisation to correct them. In rare cases, a listing may be paused until details are confirmed again.
Looking to become part of your city's Finder?
Looking to become part of your city's Finder?
Looking to become part of your city's Finder?
Share a few details below and we’ll be in touch soon.
A trusted
place for
local animal care.
Support responsibly, with trusted information at your fingertips. And find the help you need with confidence.
OUR PROCESS
A gentle, transparent verification process
We keep things clear, calm, and community-focused, so charities always know what we look for, how we check information, and what happens next.
Discover
We begin by reviewing the organisation’s public information and any details they share with us. It’s a simple first step where we learn who they are, what they do, and how they support their community.
Review
Mission, services, contact details, activity level, and clarity of information are all reviewed. Our goal is to ensure the organisation is active and accessible.
Verify
Here, we confirm the details: registration numbers (if applicable), website or social links, and accuracy of the information provided.
Approve
Once everything is clear and consistent, the organisation becomes part of the directory. We create or update their listing so pet owners can understand their work quickly and easily.
Support
Verification isn’t the end, we stay available for updates, corrections, or added details. As organisations grow or change, we help keep their listing accurate, warm, and welcoming to the community.
FAQs
Have
questions?
Here are some quick answers to the most common questions about our services, pricing, and how we work
What does “verified” mean for an organisation?
How long does the verification process take?
Most verifications are completed within a few days. It’s a calm, lightweight review where we check accuracy, clarity, and activity. If we need anything additional, we’ll reach out directly.
Is there a cost to be included in the directory?
No. The directory is free for charities, non-profits, and community groups. Our goal is to make local animal care easier to find, not harder.
What information do you check?
We look at mission clarity, contact details, activity level, services offered, registration numbers (if applicable), and whether the organisation is reachable through the information provided. Everything is kept simple and transparent.
Do organisations need to provide documents?
Only if something needs clarification. Most verifications are completed using public information and the details shared in the application form.
Can charities update their listing later?
Yes — anytime. We encourage organisations to keep their details fresh so the community always sees the most accurate information.
What if a charity no longer meets the criteria?
If we receive updated information or notice major inaccuracies, we’ll work with the organisation to correct them. In rare cases, a listing may be paused until details are confirmed again.
Looking to become part of your city's Finder?
Share a few details below and we’ll be in touch soon.
