Volunteering roles
Floater Mod
Application deadline Ongoing
Department:
Community
Contract type:
Fixed-term
Job band:
Volunteer
Commitment:
Casual
Location:
Remote
Role summary
Floater Mods are trusted senior volunteers who step in where they’re most needed across multiple Pet Care Hubs, during transitions, launch periods or times of moderator absence.
By supporting a wider range of communities, Floater Mods help maintain stability, uphold our standards, and offer leadership across regions. You’ll be counted on for your clarity, calm, and ability to respond to evolving needs, always with care and professionalism.
Purpose of the role
This role exists to provide flexible, experienced support across the Pet Care Hub network. Floater Mods embody the values of trust, service, and adaptability. Whether helping orient new moderators, responding to urgent issues, or covering key hubs during peak times, your presence helps keep the community safe and thriving.
You’ll act as a cross-hub moderator who understands tone, policy, and escalation, providing insight while bridging gaps in coverage.
Key responsibilities
Cover hubs when Local Guardians or Hub Guides are unavailable
Monitor and respond via the Mod WhatsApp group when needed
Share best practices with new moderators
Identify trends and provide core team feedback
Help maintain tone and consistency across multiple communities
Support launches, press weeks, or bursts of activity in priority hubs
Skills & Experience
You’ll already have:
Completed a 3-month volunteer term in a moderator role
A strong grasp of Collars' community guidelines and tools
Experience navigating WhatsApp, Notion, and Google Sheets
A calm, fair approach during complex or high-pressure moments
A clear, confident communication style and good judgment
You’re likely developing or ready to strengthen:
Regional tone awareness and cross-cultural community dynamics
Mentorship skills to help orient others
Strategic thinking around moderation systems
Initiative and self-leadership when working solo
A flexible rhythm and capacity to step into new hub environments
Perks & Benefits
£50 voucher or an animal sponsorship in your name to honour your extended service
Certificate of Community Care (great for your CV or LinkedIn)
Public thank-you and digital badge
LinkedIn endorsement or professional reference
Priority invitations to projects, workshops, and special events
Continued professional development and behind-the-scenes impact
Why join
Floater Mods are the heartbeat of our volunteer ecosystem. You’ve already contributed significantly, now it’s time to scale your impact. This is an ideal role for volunteers who: • Enjoy variety and autonomy • Want to deepen their contribution across the network • Thrive in high-trust, low-micro-management environments • Are curious about shaping moderation practices at a higher level
Contact us
If you have questions about the role or need reasonable adjustments to continue as a Floater Mod, please contact support@petcarehubs.com with the subject line: Floater Mod Inquiry.
Life as a Volunteer at Pet Care Hubs
Here’s what you can expect when you volunteer with us:
Local learning, real impact
You’ll deepen your understanding of ethical pet care and gain insight into how local services, non-profits, and grassroots groups support animals in your area. It's an inside look at community-led pet care — with global relevance.
Flexibility first
Our roles are remote, adaptable, and built around your schedule. You contribute in short bursts each week, with no pressure to be “always on.”
Tools to succeed
From day one, you’ll have access to onboarding, a detailed moderation guide, message templates, and a direct line to our core team for safety support, check-ins, and guidance.
Growth through contribution
Whether you're building communication skills, expanding your knowledge of pet services, or adding to your CV, every volunteer gains something valuable professionally and personally.
Every volunteer matters. Whether you stay for one term or many, your time with us is recognised, supported, and appreciated and we’re here to make sure it feels meaningful from start to finish.
Learn more in our Volunteer Ethics & Safety Policy.
Accessibility & Adjustments
At Pet Care Hubs, we’re committed to creating inclusive opportunities for everyone. If you have accessibility needs or require adjustments whether during the application process or while volunteering — we’d be happy to support you.
Please email us at support@petcarehubs.com with the role title in the subject line, and a member of our team will be in touch.
Volunteering roles
Floater Mod
Application deadline Ongoing
Department:
Community
Contract type:
Fixed-term
Job band:
Volunteer
Commitment:
Casual
Location:
Remote
Report this listing
Role summary
Floater Mods are trusted senior volunteers who step in where they’re most needed across multiple Pet Care Hubs, during transitions, launch periods or times of moderator absence.
By supporting a wider range of communities, Floater Mods help maintain stability, uphold our standards, and offer leadership across regions. You’ll be counted on for your clarity, calm, and ability to respond to evolving needs, always with care and professionalism.
Purpose of the role
This role exists to provide flexible, experienced support across the Pet Care Hub network. Floater Mods embody the values of trust, service, and adaptability. Whether helping orient new moderators, responding to urgent issues, or covering key hubs during peak times, your presence helps keep the community safe and thriving.
You’ll act as a cross-hub moderator who understands tone, policy, and escalation, providing insight while bridging gaps in coverage.
Key responsibilities
Cover hubs when Local Guardians or Hub Guides are unavailable
Monitor and respond via the Mod WhatsApp group when needed
Share best practices with new moderators
Identify trends and provide core team feedback
Help maintain tone and consistency across multiple communities
Support launches, press weeks, or bursts of activity in priority hubs
Skills & Experience
You’ll already have:
Completed a 3-month volunteer term in a moderator role
A strong grasp of Collars' community guidelines and tools
Experience navigating WhatsApp, Notion, and Google Sheets
A calm, fair approach during complex or high-pressure moments
A clear, confident communication style and good judgment
You’re likely developing or ready to strengthen:
Regional tone awareness and cross-cultural community dynamics
Mentorship skills to help orient others
Strategic thinking around moderation systems
Initiative and self-leadership when working solo
A flexible rhythm and capacity to step into new hub environments
Perks & Benefits
£50 voucher or an animal sponsorship in your name to honour your extended service
Certificate of Community Care (great for your CV or LinkedIn)
Public thank-you and digital badge
LinkedIn endorsement or professional reference
Priority invitations to projects, workshops, and special events
Continued professional development and behind-the-scenes impact
Why join
Floater Mods are the heartbeat of our volunteer ecosystem. You’ve already contributed significantly, now it’s time to scale your impact. This is an ideal role for volunteers who: • Enjoy variety and autonomy • Want to deepen their contribution across the network • Thrive in high-trust, low-micro-management environments • Are curious about shaping moderation practices at a higher level
Contact us
If you have questions about the role or need reasonable adjustments to continue as a Floater Mod, please contact support@petcarehubs.com with the subject line: Floater Mod Inquiry.
Life as a Volunteer at Pet Care Hubs
Here’s what you can expect when you volunteer with us:
Local learning, real impact
You’ll deepen your understanding of ethical pet care and gain insight into how local services, non-profits, and grassroots groups support animals in your area. It's an inside look at community-led pet care — with global relevance.
Flexibility first
Our roles are remote, adaptable, and built around your schedule. You contribute in short bursts each week, with no pressure to be “always on.”
Tools to succeed
From day one, you’ll have access to onboarding, a detailed moderation guide, message templates, and a direct line to our core team for safety support, check-ins, and guidance.
Growth through contribution
Whether you're building communication skills, expanding your knowledge of pet services, or adding to your CV, every volunteer gains something valuable professionally and personally.
Every volunteer matters. Whether you stay for one term or many, your time with us is recognised, supported, and appreciated and we’re here to make sure it feels meaningful from start to finish.
Learn more in our Volunteer Ethics & Safety Policy.
Accessibility & Adjustments
At Pet Care Hubs, we’re committed to creating inclusive opportunities for everyone. If you have accessibility needs or require adjustments whether during the application process or while volunteering — we’d be happy to support you.
Please email us at support@petcarehubs.com with the role title in the subject line, and a member of our team will be in touch.
