Current open opportunities
Volunteer as a Moderator
Current open opportunities
Volunteer as a Moderator
Help us keep local pet communities kind, useful, and safe by joining our first cohort of volunteers.
Our Pet Care Hubs are active WhatsApp groups where pet owners across cities like Lisbon, London, Dublin, Algarve, and Barcelona connect to share advice, lost & found alerts, trusted recommendations, and everyday support.
As a grassroots initiative, Pet Care Hubs is led by a small, founder-run team based in London.
We rely on trusted volunteers, not paid staff, to help moderate our local hubs and keep them safe, supportive and free for anyone to access.
🔍 Learn more about our Volunteer Ethics & Safety Policy
As a grassroots initiative, Pet Care Hubs is led by a small, founder-run team based in London.
We rely on trusted volunteers, not paid staff, to help moderate our local hubs and keep them safe, supportive and free for anyone to access.
🔍 Learn more about our Volunteer Ethics & Safety Policy
Roles
💬 What You’ll Do
As a moderator, you’ll play a key role in shaping the tone and safety of your assigned hub for 3 months. You won’t need to be online 24/7 since we keep it light, collaborative and supported.
There are three types of volunteer roles available:
🧤 Local Guardian
The Local Guardian keeps things safe and on-topic. Responsibilities include: • Flag spam or off-topic posts • Calmly de-escalate tension • Keep the group aligned with our community guidelines. Perfect for people who are calm, fair, and protective of safe spaces. Usually only assigned to one city
🧭 Hub Guide
The Hub Guide's essentially the glue Responsibilities include: • Gently guide conversations • Share tips, resources, and community reminders • Help maintain a warm tone Great for people who enjoy creating positive group vibes without needing to micromanage. Usually only assigned to one city
🌍 Floater Mod
The Floater Mod is the flexible one Responsibilities include: • Step in during launches, coverage gaps or overflow • Support where you’re most needed Ideal for adaptable folks who enjoy variety and quick support roles. • Check and clear requests once a week Ideal for adaptable folks who enjoy variety and quick support roles. Usually assigned to upto 3 cities
What You’ll Get ✅
• Opportunity to connect with an international team via Zoom once a month
• Onboarding, templates and 24hr support from our core team
• A chance to shape something local, meaningful, ethical and growing
• First access to new Hub features and future volunteer opportunities
• Recognition via our website, impact reports and certificates
💬 What You’ll Do
As a moderator, you’ll play a key role in shaping the tone and safety of your assigned hub for 3 months. You won’t need to be online 24/7 since we keep it light, collaborative and supported.
There are three types of volunteer roles available:
🧤 Local Guardian
The Local Guardian keeps things safe and on-topic. Responsibilities include: • Flag spam or off-topic posts • Calmly de-escalate tension • Keep the group aligned with our community guidelines. Perfect for people who are calm, fair, and protective of safe spaces. Usually only assigned to one city
🧭 Hub Guide
The Hub Guide's essentially the glue Responsibilities include: • Gently guide conversations • Share tips, resources, and community reminders • Help maintain a warm tone Great for people who enjoy creating positive group vibes without needing to micromanage. Usually only assigned to one city
🌍 Floater Mod
The Floater Mod is the flexible one Responsibilities include: • Step in during launches, coverage gaps or overflow • Support where you’re most needed Ideal for adaptable folks who enjoy variety and quick support roles. • Check and clear requests once a week Ideal for adaptable folks who enjoy variety and quick support roles. Usually assigned to upto 3 cities
What You’ll Get ✅
• Opportunity to connect with an international team via Zoom once a month
• Onboarding, templates and 24hr support from our core team
• A chance to shape something local, meaningful, ethical and growing
• First access to new Hub features and future volunteer opportunities
• Recognition via our website, impact reports and certificates
The Process of Applying for
The Process of Applying for
Volunteer Moderator
Volunteer Moderator
step 1
Tell Us About Yourself
Tell Us About Yourself
Fill in a short application form with information about yourself, why you want to volunteer with us and availability
Fill in a short application form with information about yourself, why you want to volunteer with us and availability
step 2
Invited to a Short Chat
Invited to a Short Chat
If shortlisted, you’ll be invited to a 10–15 minute call to chat about the role
If shortlisted, you’ll be invited to a 10–15 minute call to chat about the role
step 3
You're in!
You're in!
Accepted volunteers will join an induction call andreceive onboarding to be added to their assigned hub(s)!
Accepted volunteers will receive onboarding, be added to their assigned hub(s) and join the mod WhatsApp group.
Copyright © Collars Inc. Ltd 2025. All Rights Reserved | Pet Care Hub is trademark of Collars, Inc. Ltd
Made and hosted in the EU 🇪🇺
Legal notices
Copyright © Collars Inc. Ltd 2025. All Rights Reserved | UK Registered Company. Pet Care Hubs is trademark of Collars Inc.